Join a growing company with a passion for helping boaters enjoy the water.  Work at the water’s edge in Bluewater’s main office location on Granville Island and become part of a dynamic work environment and vibrant community. 

We are looking for a full-time team member to join Bluewater as an Office Manager.  This is a hands-on leadership position with direct responsibility for 3 – 5 office team members.  The Office Manager’s mission is to create happy clients by organizing the Bluewater office team, technical team, and supplier partners.  The successful candidate will be a strong verbal and written communicator with some project management skills, bookkeeping skills and a nose for sales and profitability.  The role will appeal to candidates that like to be in the middle of the action in an ops centre environment.      

The Office Manager will report to the COO and have deliverables to the CEO in finance and marketing.  Responsibilities include:

• Supervise the Office team in its mission to create happy boaters by understanding and addressing client needs related to boat service
• Supervise and create estimates and invoices with assistance from technical team members

• Support the technical leadership group in service fulfillment, project management and client communications
• Schedule and dispatch technicians and assist in obtaining information for their assigned tasks
• Schedule local couriers and international shipments, organize incoming and outgoing deliveries

• Communicate with suppliers to organize services, parts and maintain strong relationships

• Use QuickBooks for information and communication (no experience required but would be considered as asset)

• Manage warranty applications

• Manage the client inquiry and communication processes through email, phone, and in-person
• Anticipate, prevent and manage service delivery and financial risks following company best practices
• Be a driver of company revenue and profit including supervision of bookkeeping, compliance, payroll, financial and operational reporting functions
• Supervise the company policies in relation to payment collection and payables
• Manage record keeping and other office administration functions

• Manage office organization and cleanliness

• Supervise execution of marketing program  

   An ideal candidate for Bluewater would have:

• 5 - 20+ years experience as an organizer, administrator, leader or service professional
• Strong communication skills with an efficient, polite style in written and verbal communications and full fluency in English
• Ability to assess situations on a case by case basis, adapt and shift priorities and plans quickly
• A connection to boating through work, recreation, or aspiration
• Willingness to ask questions when in need of support, desire and ability to understand the bigger picture and objectives
• Creativity in solving problems and a proactive, self-starting, motivated mindset
• Ability to prioritize work and handle simultaneous assignments with success and accuracy 
• Able to work independently with minimum supervision and guidance while paying special attention to all the details  
• Working knowledge or ability to learn quickly software tools like Quickbooks, MS Word, Excel, Outlook, Google Suite and Social Media Sites
• Typing speed of 45+ wpm with use of office equipment (printers, scanners)

Bluewater offers competitive compensation including wages based on experience and a subsidized health plan.  If interested, please reply with resume.